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Sales & conversion
Using live chat to sell: website conversion, lead capture, proactive messages, scripts and recovering abandoned carts.
Sales & conversion · September 30, 2026 · 7 min
Ecommerce Live Chat: How to Answer Shoppers and Save Sales
Ecommerce live chat playbook: the shopper questions that stall carts, where to place chat, what the bot answers vs a person, and handling “where is my order”.
ReadSales & conversion · July 30, 2026 · 7 min
Proactive Chat: When to Start the Conversation (With Examples)
Proactive chat explained: when reaching out first helps, when it annoys, example messages for pricing, checkout and return visits, and how to measure results.
ReadSales & conversion · June 19, 2026 · 7 min
Live Chat Lead Generation: How to Turn Visitors into Leads
Live chat lead generation playbook: where to chat, how to open conversations, when to ask for an email, how to qualify leads and track what chat brings in.
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