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AI & chatbots
AI chatbots and assistants for websites: setup, training on your content, costs, and handing off to a human at the right moment.
AI & chatbots · September 19, 2026 · 8 min
Customer Service Chatbot Prompt: How to Write Bot Instructions
How to write a customer service chatbot prompt: role, scope, tone, facts, guardrails, handoff rules and per-topic rules, plus a template you can copy and adapt.
ReadAI & chatbots · June 9, 2026 · 7 min
Chatbot to Human Handoff: When and How to Transfer a Chat
Chatbot human handoff done right: the triggers that should reach a person, how to write them into the bot instruction, and what to do when no one is online.
ReadAI & chatbots · April 19, 2026 · 7 min
AI Chatbot for Website: How to Set One Up That Actually Helps
An AI chatbot for website support: what it can and can’t do, how to pick a model, write the instruction, set up handoff to a human and test before you launch.
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